Shipping Policy

Thank you for shopping at Mood. Below are the details of our shipping policy to ensure that your items are delivered in a timely and efficient manner.

Shipping Options

• Standard Shipping: Delivered within 3-4 business days.

Shipping Costs

• Shipping costs are calculated based on the weight of your order and the shipping method chosen. The cost will be displayed at checkout before you complete your purchase.

Order Processing

• Current processing time: 2-3 days for order processing.

• Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

• Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

• Once your order is shipped, we will send you a tracking number via email, allowing you to track its progress.

Shipping Restrictions

• Some items may have shipping restrictions due to size or legal restrictions within certain states.

Damaged or Lost Packages

• If your order arrives damaged or is lost during shipping, please get in touch with us immediately at info@moodbydmj.com or (337) 534-8030. We will assist you with a resolution, including a replacement or refund.

Contact Us

For any questions about our shipping policy, please get in touch with us:

• Email: info@moodbydmj.com

• Phone: (337) 534-8030

We value your business and strive to ensure that your experience with Mood is seamless and satisfying.